FAQ


Speedy Repair
The FASTEST Cracked iPhone Screen Repair, iPhone battery replacement & iPhone Water Damage Repairs.

First Class Service
100% Satisfaction Guaranteed. You'll be amazed at Apple iPhone repairing service. Call Us Now!!

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We have expertise since the first iPhone release & we can customize your phone body in tons of ways. Call 0280035876 now.

Q: Why should I send my iPhone to you?

A: We are one of the leading independent iPhone repair centres. We have been dealing with repairs on mobile devices for the last 5 years.
We offer a fast efficient repair service for all iPhone. Most iPhone repairs carry a 3 month warranty. 

Q: How long will I have to be without my iPhone while its being repaired by iPhone Repairs hills?

A: Cracked LCD & Glass replacement take 1 hour if you booked in advance (You need to call for booking). Most repairs are carried out within 3-5 working days; some high level repairs such as liquid damage can take longer.
We pride ourselves on our quick turnaround times. However, on some occasions our turnaround times can be extended due to a high level of repairs or parts availability.

Q: I would like to send my iPhone in registered parcel, is it ok? 

A: Yes, you can send it via registered parcel, but you need to pay a return postage. We use a registered parcel via Post. Address is “Hurstville Repair Centre, Suite 4, Level 2, 227 Forest Rd, Hurstville, NSW,2220

Q: What kind of parts do you use for repairs?

A: We only use 100% genuine parts where possible. If original parts are not available we will source the next best thing OEM parts from the same factories that produce the parts.

Q: Will I still have my warranty intact?

A: Unfortunately any repairs not done by the manufacturer will usually void your warranty.

Q: Do I get a warranty?

A: Our repairs carry a limited 3 month warranty except the following:
liquid damage repair – no warranty

Q: Will I get charged if you have quoted for a repair and I decide not to go ahead?

A: Once we look at a unit we have a minimum charge which is to cover engineers' time and any parts used to attempt to repair the unit. Some repairs have a higher minimum charge due to the time we spend trying to fix the unit - e.g. liquid damage.
NOTE: post and packaging is in addition to the minimum charge.

Q: What payment methods do you accept?

A: We accept all major credit or debit cards as well as PayPal. If your coming to collect in person you can pay by cash. Payment by online bank transfer can be arranged by special request.

Q: Will I lose any data from my iPhone?

A: We endeavour to keep all info unless it is necessary to remove as a part of the repair. These repair usually include software problems or liquid damage. If your data is particularly important please do let us know when you send in your iPhone

Q: When do I pay for the repair?

A: We'll start by inspecting the iPhone, if the fault is as you described on the quote system (i.e. you selected a broken screen and this was correct), we'll repair it and send you a payment link as soon as it's finished. If the repair is more serious than described, then we'll send you a requote by email, if the price is acceptable then we'll repair and send the payment link

Q: What is this "minimum charge"?

A: This charge covers our engineers' time to diagnose and attempt to repair the faults with your iPhone. The minimum charge becomes due when either:
The iPhone is "beyond economical repair" (BER) - this means it would be cheaper to buy a new iPhone than repair the damaged one
We need to re-quote the repair and you refuse the re-quoted price.
In most cases we will waive the minimum charge if you allow us to keep the unit for spare parts (i.e. we can recover our cost by using parts of your unit that still function to repair other units).
 



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